Previous incidents
Some services are down
Resolved Jul 28, 2025 at 3:50am UTC
Teya (Saltpay) went down. (Scheduled Maintenance finished)
1 previous update
Teya is down
Resolved Jul 4, 2025 at 6:37am UTC
Teya (Saltpay) recovered.
1 previous update
Teya is down
Resolved Jun 30, 2025 at 1:50am UTC
Teya (Saltpay) recovered.
1 previous update
Altron is down
Resolved Jun 16, 2025 at 8:22pm UTC
Altron recovered.
1 previous update
Transactions History isn't showing transactions
Resolved Jun 4, 2025 at 9:31am UTC
The team has identified an issue in Handpoint Payments App where the Transaction History is not loading the transactions. We are actively working on this. We don't see any issue on processing and we see that the processed transactions are being stored properly and this will not impact retroactively.
Teya is down
Resolved Jun 2, 2025 at 8:05am UTC
Teya (Saltpay) recovered.
1 previous update
Teya is down
Resolved May 26, 2025 at 3:51am UTC
Teya (Saltpay) recovered.
5 previous updates
Analytics: Performance degradation
Resolved May 18, 2025 at 10:16am UTC
We've mitigated the elevated load that was affecting the analytics database. Dashboards and queries have been operating normally since 10:10 UTC. We're continuing to monitor the service closely and do not anticipate further impact.
1 previous update
Teya is down
Resolved May 14, 2025 at 2:29am UTC
Teya (Saltpay) recovered.
1 previous update
Teya is down
Resolved May 5, 2025 at 2:06am UTC
Teya (Saltpay) recovered.
1 previous update