Previous incidents

July 2025
No incidents reported
June 2025
Jun 04, 2025
1 incident

Transactions History isn't showing transactions

Resolved Jun 04 at 09:31am UTC

The team has identified an issue in Handpoint Payments App where the Transaction History is not loading the transactions. We are actively working on this. We don't see any issue on processing and we see that the processed transactions are being stored properly and this will not impact retroactively.

Jun 02, 2025
1 incident

Teya (Saltpay) is down

Downtime

Resolved Jun 02 at 08:05am UTC

Teya (Saltpay) recovered.

1 previous update

May 2025
May 25, 2025
1 incident

Teya (Saltpay) is down

Downtime

Resolved May 26 at 03:51am UTC

Teya (Saltpay) recovered.

5 previous updates

May 18, 2025
1 incident

Analytics: Performance degradation

Degraded

Resolved May 18 at 10:16am UTC

We've mitigated the elevated load that was affecting the analytics database. Dashboards and queries have been operating normally since 10:10 UTC. We're continuing to monitor the service closely and do not anticipate further impact.

1 previous update

May 14, 2025
1 incident

Teya (Saltpay) is down

Downtime

Resolved May 14 at 02:29am UTC

Teya (Saltpay) recovered.

1 previous update

May 05, 2025
1 incident

Teya (Saltpay) is down

Downtime

Resolved May 05 at 02:06am UTC

Teya (Saltpay) recovered.

1 previous update