Previous incidents

April 2026
Apr 29, 2026
1 incident

Altron is down

Downtime

Resolved Apr 29, 2026 at 8:04pm UTC

Altron recovered.

1 previous update

Apr 24, 2026
1 incident

Some services are down

Downtime

Resolved Apr 24, 2026 at 12:05pm UTC

Update: We have successfully restored connectivity to the Omnipay/Fiserv VPN tunnels. Our records indicate that transaction processing returned to normal levels as of 11:56:15 UTC.

Our engineering team has confirmed that all communication channels are stable; however, we will continue to monitor the service closely for the next few hours to ensure continued performance.

We apologize for the disruption and appreciate your patience.

2 previous updates

Apr 23, 2026
1 incident

Worldpay/Vantiv is down

Downtime

Resolved Apr 23, 2026 at 3:59am UTC

Worldpay/Vantiv recovered.

1 previous update

Apr 13, 2026
1 incident

TMS Analytics is failing to load the list of processed transactions

Degraded

Resolved Apr 13, 2026 at 7:43am UTC

TMS Analytics is now fully operational and showing the history of processed transactions. We apologize for any inconvenience.

1 previous update

Apr 12, 2026
1 incident

Handpoint Transaction Feed API is down

Downtime

Resolved Apr 12, 2026 at 5:51pm UTC

Handpoint Transaction Feed API recovered.

1 previous update

Apr 10, 2026
1 incident

TMS Web Analytics not listing transactions

Degraded

Resolved Apr 10, 2026 at 8:22am UTC

The issue affecting TMS Analytics has been resolved, and the list of processed transactions is now loading correctly. We apologize for the disruption and appreciate your patience while we worked through this

1 previous update

March 2026
No incidents reported
February 2026
No incidents reported