Previous incidents
Teya is down
Resolved Mar 31, 2025 at 2:35am UTC
Teya (Saltpay) recovered.
1 previous update
Teya is down
Resolved Mar 19, 2025 at 6:50am UTC
Teya (Saltpay) recovered.
1 previous update
Reversals under Omnipay | Teya (Borgun) cannot be processed
Resolved Mar 13, 2025 at 10:31am UTC
Dear Customer, A fix has been implemented and service should be resumed with no further actions for the Merchants.
Our team will continue to Monitor for any fallbacks.
The impact was very low (around 7 transactions in total), we have communicated to affected Partners on what specific transactions were affected and informed on actions for those Merchants.
Feel free to contact our support team for any queries or concerns at support@handpoint.com
1 previous update
emerchantpay, Lloyds, and 3 other services are down
Resolved Mar 2, 2025 at 9:18am UTC
Teya (Saltpay) recovered.
3 previous updates
Teya is down
Resolved Feb 17, 2025 at 3:13am UTC
Teya (Saltpay) recovered.
1 previous update
Interac and TNS are down
Resolved Feb 16, 2025 at 9:09pm UTC
Interac and TNS recovered.
3 previous updates
Teya is down
Resolved Feb 13, 2025 at 9:01pm UTC
Teya (Saltpay) recovered.
1 previous update
Worldpay/Vantiv is down
Resolved Feb 11, 2025 at 6:34am UTC
Worldpay/Vantiv recovered.
1 previous update
Handpoint Cloud API is down
Resolved Feb 7, 2025 at 7:55pm UTC
Handpoint Cloud API recovered.
1 previous update
Teya is down
Resolved Feb 3, 2025 at 4:07am UTC
Teya (Saltpay) recovered.
1 previous update
Altron, Amex Direct, and 12 other services are down
Resolved Jan 22, 2025 at 1:01pm UTC
Handpoint Cloud API recovered.
9 previous updates
Teya is down
Resolved Jan 20, 2025 at 3:43am UTC
Teya (Saltpay) recovered.
1 previous update