Previous incidents
Teya is down
Resolved Aug 30, 2024 at 2:11pm UTC
Teya (Saltpay) recovered.
1 previous update
Altron is down
Resolved Aug 27, 2024 at 3:54pm UTC
Altron recovered.
1 previous update
Teya is down
Resolved Aug 23, 2024 at 2:18am UTC
Teya (Saltpay) recovered.
1 previous update
Interac and TNS are down
Resolved Aug 20, 2024 at 9:25am UTC
Interac and TNS recovered.
1 previous update
Altron is down
Resolved Aug 17, 2024 at 6:23pm UTC
Altron recovered.
1 previous update
TMS and Cloud API service degraded
Resolved Aug 12, 2024 at 5:23pm UTC
Handpoint has resolved the degradation that was impacting some users of the Handpoint payments application. Your merchants should be able to begin transacting again, either with cloud or standalone integrations. They may need to re-start the Payments application on the terminal. Transaction results will be available in their terminal application. If your merchants are still experiencing issues, please contact support@handpoint
In addition, integrators can use Get TXN Status or the TXN Feed AP...
1 previous update
Altron is down
Resolved Jul 9, 2024 at 9:39am UTC
Altron recovered.
1 previous update
Altron is down
Resolved Jul 8, 2024 at 9:07pm UTC
Altron recovered.
1 previous update
Amex Direct is down
Resolved Jul 5, 2024 at 5:15am UTC
Amex Direct recovered.
1 previous update
Altron and Teya are down
Resolved Jul 4, 2024 at 9:24pm UTC
Altron recovered.
5 previous updates
Teya is down
Resolved Jul 1, 2024 at 1:32am UTC
Teya (Saltpay) recovered.
3 previous updates
Altron is down
Resolved Jun 21, 2024 at 8:45pm UTC
Altron recovered.
9 previous updates
Altron is down
Resolved Jun 20, 2024 at 12:27pm UTC
Altron recovered.
9 previous updates
Altron is down
Resolved Jun 19, 2024 at 8:58pm UTC
Altron recovered.
9 previous updates
[Omnipay] Partial Outage
Resolved Jun 18, 2024 at 5:30pm UTC
MasterCard transactions are being processed normally
Altron is down
Resolved Jun 18, 2024 at 8:44am UTC
Altron recovered.
1 previous update
Altron is down
Resolved Jun 17, 2024 at 8:35am UTC
Altron recovered.
1 previous update
Altron is down
Resolved Jun 16, 2024 at 3:38pm UTC
Altron recovered.
7 previous updates
Altron is down
Resolved Jun 13, 2024 at 9:38am UTC
Altron recovered.
3 previous updates
Teya is down
Resolved Jun 12, 2024 at 12:24pm UTC
Teya (Saltpay) recovered.
1 previous update
Amex Direct is down
Resolved Jun 11, 2024 at 6:31am UTC
Amex Direct recovered.
1 previous update
Altron is down
Resolved Jun 3, 2024 at 10:09pm UTC
Altron recovered.
1 previous update