We believe the fix is working and we haven´t seen any new examples, the team will continue to monitor during the day.

We have implemented a fix and we continue to monitor.

We continue to investigate and monitor and will update once a material update is at hand

We see a major improvement and keep monitoring, no changes have been done internally so far, we are pending information from our AWS partner

Our team has identified the cause of the issue and is working on a fix to implement, we will update when the fix is released and our team will continue to monitor

We are currently investigating an issue where a small amount of transactions are being approved by the acquirer and then cancelled due to an issue storing the data, the merchants would experience these transactions as 'FAILED' and can retry the transaction. Our team is actively investigating to provide a fix.