Back to overview
Degraded

Delay in the analytics system

May 14 at 09:47am UTC
Affected services
Handpoint Transaction Feed API

Resolved
May 14 at 11:47am UTC

Our team managed to solve the performance issues that were causing a delay in the synchronization of transactions with the analytics system. We will continue to monitor the system closely.

Created
May 14 at 09:47am UTC

Our team is investigating a performance issue that is causing a delay in the synchronization of transactions with our analytics system, resulting in transactions not being visible in our transaction feed API and Handpoint App reports for several minutes, or even hours.