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Downtime

Delay in the Analytics system.

Nov 10 at 10:05pm UTC
Affected services
Handpoint Transaction Feed API

Resolved
May 14 at 12:45am UTC

Our team has identified the cause of the delay and transactions are now being reported without issue. We apologise for any inconvenience caused.

Updated
May 13 at 08:13pm UTC

We are currently experiencing a delay in our analytics system, causing transaction synchronization issues. Our team is actively investigating the matter. Thank you for your patience.

Updated
Nov 10 at 11:06pm UTC

Our team has already identified the cause of the delay and transactions are now being processed without issues

Created
Nov 10 at 10:05pm UTC

We are observing a delay in the data intake of our analytics system. The current delay is over an hour. Our team is investigating the cause of this delay.