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Degraded

Websockets issues

Sep 05 at 09:42pm UTC
Affected services
Handpoint Cloud API

Resolved
Sep 05 at 10:57pm UTC

We can confirm that the issue has been resolved and that cloud transactions can be processed normally.

Created
Sep 05 at 09:42pm UTC

Handpoint is experiencing connectivity issues for those using a cloud
integration. A number of transactions are not able to be processed, and we are currently working
with our IT teams to solve the problem.