Previous incidents

January 2024
No incidents reported
December 2023
Dec 26, 2023
1 incident

Altron is down

Downtime

Resolved Dec 26 at 09:15pm UTC

Altron recovered.

1 previous update

Dec 11, 2023
1 incident

Cloud API Monitoring Discrepancy on Status Page

Degraded

Resolved Dec 11 at 02:19pm UTC

Our team has identified the issue causing metrics from our staging environment to mix with those from the production system.
The incident has been resolved

1 previous update

Dec 08, 2023
1 incident

Teya (Saltpay) is down

Downtime

Resolved Dec 08 at 11:16am UTC

Teya (Saltpay) recovered.

3 previous updates

November 2023
Nov 20, 2023
1 incident

Altron is down

Downtime

Resolved Nov 20 at 09:10pm UTC

Altron recovered.

1 previous update

Nov 18, 2023
1 incident

Teya (Saltpay) is down

Downtime

Resolved Nov 18 at 04:59am UTC

Teya (Saltpay) recovered.

11 previous updates

Nov 10, 2023
1 incident

Delay in the Analytics system.

Downtime

Resolved May 14 at 12:45am UTC

Our team has identified the cause of the delay and transactions are now being reported without issue. We apologise for any inconvenience caused.

3 previous updates

Nov 07, 2023
1 incident

Interac and TNS are down

Downtime

Resolved Nov 07 at 05:15pm UTC

Interac and TNS recovered.

3 previous updates